History of the COPE Hotline

In 1978, the Concerned Ozaukee Parents Exchange (COPE) was founded by the Mequon Thiensville Junior Woman’s Club with a vision to provide support for parents via support groups and a Hotline. Calls were taken at the homes of volunteers. There were 78 calls in the first year. COPE Services, Inc. was incorporated as a non-profit organization as defined under section 501 (c)(3) of the Internal Revenue Code in November of 1978. The first office was located at the corner of Highland Road and River Road in Mequon, Wisconsin. Since that time COPE has taken hundreds of thousands of calls from people from all over the greater Milwaukee community and beyond.

In April 1981, COPE contracted with Ozaukee County to provide 24-hour access to crisis intervention for the citizens of Ozaukee County while also remaining an emotional support line for Southeastern Wisconsin and beyond. In fact, COPE Services receives calls from all over the United States. In December 1999, the COPE Administrative Office moved to its current home and joined with six other non-profit agencies in the Family Enrichment Center.  The listening center is located at an undisclosed location.

As of 2018, the COPE Hotline currently serves a five-county network, which includes Ozaukee, Washington, Sheboygan, Milwaukee, and Waukesha Counties.

As part of our current evolution, the COPE Hotline was re-positioned within The Difference Principle network in 2019. For more information on The Difference Principle and its network, please visit http://www.differenceprinciple.org/network.